Our Address
At ifhe.shop, we believe in staying connected with our customers, partners, and collaborators. Whether you’re reaching out with a question, looking for business information, or planning a product return, knowing where to find us is the first step.
We operate primarily as a digital-first e-commerce platform, but we understand that transparency and accessibility matter — especially when you’re shopping online. That’s why we’re sharing all the essential details you need to get in touch.
Contact Information
If you need assistance, want to confirm a shipment, or are interested in collaborating, here are the best ways to reach us:
Email (General & Support):
contact@ifhe.shop
Customer Support Hours:
Monday to Friday: 9:00 AM – 6:00 PM (local time)
Saturday & Sunday: Support via email only
Website:
https://ifhe.shop/
Returns & Exchanges
For returns, please email us first at contact@ifhe.shop to receive a Return Authorization (RA) number and the correct return address. Do not send products to our registered address unless instructed, as it may delay processing.
Frequently Asked Questions
Q: Can I visit ifhe.shop in person?
A: We are an online-based store and do not operate a physical storefront at this time. Our warehouse and fulfillment centers are not open to the public.
Q: Where are your products shipped from?
A: We ship from multiple fulfillment centers depending on your location and the product type. Most orders are dispatched within 1–3 business days.
Q: Can I send business mail to your address?
A: Yes. For business correspondence, vendor inquiries, or partnership proposals, you may use our registered address or email us directly for faster response.
Q: Do you have a physical office I can visit for job applications or interviews?
A: We primarily operate remotely. Interviews and applications are conducted via email and video calls. Visit our Careers or Employment Opportunities pages to learn more.
Need More Help?
If you’re not sure where to send your request, or if your message is time-sensitive, the fastest way to reach us is by email. Our team typically replies within 24 hours on business days.
We look forward to hearing from you and helping you however we can.